Privacy Policy

1. Overview

This Privacy Policy explains how PureClean AI ("PureClean," "we," "us," or "our") handles information when you use the PureClean AI iPhone app or visit purecleanai.com.

PureClean is built to help you review duplicate and similar photos, large videos, and duplicate contacts. The app needs access to the content you choose to review, but that does not mean we collect that content.

2. App permissions

PureClean may ask for the following permissions:

• Photos and videos: to scan, group, preview, and help you remove or optimize items in your Photos library.
• Contacts: to identify possible duplicate or incomplete contacts and let you review merge suggestions.
• Purchase information: to recognize whether optional Pro features are available through your Apple account.

You can change photo or contact access at any time in iOS Settings. Some features will stop working if their required permission is removed.

3. How library processing works

Photo, video, and contact analysis is performed on your device. We do not receive a copy of your library, use your personal media to train a general-purpose AI model, or sell information about your library.

When you approve a deletion, the change is handled through Apple system services. Deleted photos and videos may remain in the Photos app's Recently Deleted album for the period controlled by iOS, where they may be recovered until Apple removes them permanently.

4. Website data

Our website is a lightweight informational site. It does not include advertising trackers, analytics cookies, account registration, or contact forms.

Like most websites, our hosting and security providers may process basic technical records such as an IP address, browser type, requested URL, date and time, and security events. These records are used to deliver the site, prevent abuse, and troubleshoot reliability. They are not used to build advertising profiles.

5. Purchases

Optional purchases are processed by Apple through the App Store. We do not receive or store your full payment card details. Apple may provide a transaction status or entitlement so the app can unlock purchased features. Apple's own privacy policy applies to its payment processing.

6. Support messages

If you email us, we receive the address you use and whatever information you include in your message. Please do not send personal photos, videos, contact lists, passwords, or payment card details when asking for support.

We use support correspondence to answer your request, resolve issues, and maintain a reasonable record of the conversation.

7. Retention and security

Because your media and contact libraries are not uploaded to us, we do not retain those libraries. Website security logs and support messages are kept only as long as reasonably needed for security, support, legal, or operational purposes.

We use reasonable safeguards for information under our control, but no website, email system, or storage method can be guaranteed completely secure.

8. Your choices and rights

You control the app's access through iOS Settings and can stop using or delete the app at any time. Depending on where you live, you may also have rights relating to personal information we hold, such as support correspondence. You can contact us to ask about access, correction, or deletion.

We may need enough information to verify and respond to a request, and some records may be retained where required by law or for legitimate security purposes.

9. Children

PureClean is not designed to collect personal information from children. If you believe a child has sent personal information to us through support email, contact us so we can review and remove it where appropriate.

10. Changes to this policy

We may update this policy when the app, our providers, or legal requirements change. The current version will always be posted here with its latest update date. Material changes may also be communicated in the app when appropriate.

11. Contact us

Questions about privacy can be sent to [email protected].